While we at Corcoran’s Furniture and Carpets are endeavoured to selling a wide range of fabulous furniture and home improvement items at exceptional prices, we understand there may be an occasion where you decide to return or exchange something you bought from us online.
With reference to the Distance Selling Regulations, if you change your mind and would like to return your order after delivery, you have a cooling off period of 14 days. You can do so for any reason – even if you simply changed your mind.
However please note you must inform us within 14 days of receiving your item of your intent to withdraw from your contract. From that date you will have an additional 14 days to return the item to us, for which you will be responsible for covering the cost. We can also arrange to collect the item from you, however please be aware this will be subject to a collection fee which will be deducted from your refund.
You must also ensure that the goods are in an “as new” condition on return and in the original, undamaged packaging. You must not have used or installed the item or we may seek to recover the costs from your refund amount.
Within 14 days of receiving the item being returned we will issue your refund.
Due to hygiene reasons mattresses and mattress toppers that have been removed from their packaging cannot be returned under any circumstances. Similarily, custom orders can not be returned.
Please note purchases completed in store have a different returns and cancellation policy.