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Corcoran’s Furniture & Carpets Ltd Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit any of our stores or make a purchase from https://corcoransfurniture.ie (the “Site”).

By visiting this website or visiting one of our stores, you are accepting the terms of this Privacy Policy. Any external links to other websites are clearly identifiable as such, and we are not responsible for the content or the privacy policies of these other websites.

PERSONAL INFORMATION WE COLLECT:

In order to fulfil your order, we collect the following information. We refer to the collection of this information as order information.

  • First & Last Name
  • Email Address
  • Telephone Number (optional)
  • Billing Address
  • Shipping Address
  • Credit Card Information (we do not store this information).

In addition, when you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.” and we use it to improve our marketing and to assist with fraud prevention.

We collect Device Information using the following technologies:

 – “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.

– “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

– “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:

  • Communicate with you.
  • Screen our orders for potential risk or fraud (in particular your IP address).
  • Improve and optimise our site (for example, by generating analytics about how our customers browse and interact with our site).
  • When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
  • To assess the success of our marketing and advertising campaigns.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone or mail. We may use the information to customise the website according to your interests.

SHARING YOUR PERSONAL INFORMATION

We may share your Personal Information with third parties such as Google and Facebook to help us marketing-wise as described above and in order to report on the efficacy of our online spend. You can read more about how Google uses your Personal Information here. You can also opt-out of Google Analytics here.

We will not sell, distribute or lease your personal information to third parties unless we have your permission. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful requests for information we receive, or to otherwise protect our rights.

BEHAVIOURAL ADVERTISING

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.  For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page here.

You can opt-out of targeted advertising by visiting the following links:

FACEBOOK

GOOGLE

BING

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal here.

EMAIL NEWSLETTER

This website operates an email newsletter program, used to inform subscribers about products and services supplied by this website. Users can subscribe through an online automated process should they wish to do so but do so at their own discretion. Some subscriptions may be manually processed through prior written agreement with the user.

Subscriptions are taken in compliance with EU Spam Laws detailed in the European Union Directive on Privacy. All personal details relating to subscriptions are held securely and in accordance with the directive. No personal details are passed on to third parties nor shared with companies / people outside of the company that operates this website.

Under data protection laws you may request a copy of personal information held about you by this website’s email newsletter program. A small fee will be payable. If you would like a copy of the information held on you please write to the business address at the bottom of this policy.

Email marketing campaigns published by this website or its owners may contain tracking facilities within the actual email. Subscriber activity is tracked and stored in a database for future analysis and evaluation. Such tracked activity may include; the opening of emails, forwarding of emails, the clicking of links within the email content, times, dates and frequency of activity .

This information is used to refine future email campaigns and supply the user with more relevant content based around their activity.

In compliance with the EU directive subscribers are given the opportunity to unsubscribe at any time through an automated system.This process is detailed at the footer of each email campaign. If an automated un-subscription system is unavailable clear instructions on how to un-subscribe will be detailed instead.

User may unsubscribe at anytime by following the unsubscribe link in the footer of any newsletter correspondence from Corcoran’s Furniture & Carpets. Alternatively, if you have any problems, please email [email protected].

DO NOT TRACK

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

You may choose to restrict the collection or use of your personal information in the following ways:

  • Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes.
  • If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at [email protected].


AS A EUROPEAN RESIDENT…

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above.  Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

DATA RETENTION & SECURITY

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
Your data is stored on our server. This information is encrypted using a Secure Sockets Layer before it is transmitted over a web server. We do not store Credit Card details.

We store some customer data in spreadsheets on Google Drive. Google is committed to GDPR compliance. See https://www.google.com/cloud/security/gdpr/ for more details.

The nature of the Internet is such that we cannot guarantee or warrant the security of any information you transmit to us via the Internet. No data transmission over the Internet can be guaranteed to be 100% secure. However, we will take all reasonable steps (including appropriate technical and organizational measures) to protect your personal data.

CHANGES

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

CONTACT US

For more information about our privacy practices, please email [email protected] or if you would like to make a complaint, please contact us at [email protected] or by mail using the details provided below:

Cork Road, Ballycasheen, Killarney, Kerry, Munster, Ireland

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